Help Centre
What kind of help do you need?Need Urgent Help or Support?
If you are distressed or experiencing feelings of despair - get help now.
- Is there someone you can call - family or a friend?
- Is there a neighbour who can help?
If you or anyone else is in immediate danger or harm then please call the Police or Ambulance Service on 999.
Do you need Urgent Medical or Mental Health help?
If you do then it is crucial that you contact the right person and that is most likely to be your GP. They will know where to get you the specialist help you need.
If your GP surgery is closed their answerphone will direct you to the right place or you can call NHS 111
Use The NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.
Need to talk?
If you want to talk to someone about how you feel, what you’re experiencing or how to deal with someone else's behaviour, you can contact the Samaritans.
The Samaritans
The Samaritans offer a 24-hour telephone helpline Call on: 116 123. You can also contact them via email and letter Freepost RSRB-KKBY-CYJK, PO Box 9090, STIRLING, FK8 2SA.
Technical Support
If you encounter a technical problem while using SilverCloud, you can contact the technical team anonymously on the Report a Bug page.
Bupa Support
If you’d like to discuss any aspect of your Bupa Insurance policy, then please call Bupa on one of the below numbers;
If you buy your Bupa policy as an individual: 03456005446
If your Bupa policy is through the company you work for, please call the number on your policy documentation.